The great days of the department store are probably over. There are survivors including two of the best known, Harrods in Kensington and Peter Jones in Chelsea. But the time when every city and every large London suburb had its own individual department store is gone.
The old names are not forgotten. In Kensington High Street the two great buildings which were home to the two department stores Barker’s and Derry and Tom’s are still there. The Barker’s building has a number of retail businesses and is also home to Associated Newspapers. The Derry and Toms building contains three separate stores and of course the Roof Garden is still a going concern. The Roof Garden deserves a post of its own and we’ll come back to it at a later point.
But I remember a third store on Kensington High Street as I’m sure many others will. I was dragged through all three of them by my parents at some point in the late 1960s. I remember the roof garden of course, a pushy salesman trying to foist a nasty pullover on me (my mother resisted all his efforts) and a fascinating vacuum tube payment system which sucked your money away at an alarming speed and returned your change just as quickly. That happened I think in the third of the great stores of Kensington High Street – Ponting’s.
Here are two photos from 1971 of the arcade which leads to Kensington High Street tube showing on one side an entrance to Derry and Tom’s (now the side entrance to Marks and Spencer) and on the other the display windows of Ponting’s.


As you can see, the Grand Removal Sale has already begun. So what did Ponting’s look like? This photo is from the 1950s.
The “House for Value” was located on the corner of Wright’s Lane. Twenty or so years later the sign is still in place but the closing down sale is on.

Note the sign for the roof garden in the top left of the picture.
Inside Ponting’s everything was for sale.

Some departments were busier than others.

By this point the House of Fraser owned all three stores. The John Barker Company had acquired Ponting’s in 1907 and Derry and Tom’s in 1920. It was they who built the architecturally demanding Derry and Tom’s building (1929-31, with the Roof Garden being completed in 1938) along with their own flagship building (1936 -1958 work being interrupted by the war). Ponting’s also had many improvements and some expansion but was never quite as prestigious as its two neighbours. It was the first to go, a victim of House of Fraser’s rationalisation programme in 1970. Derry and Tom’s followed shortly afterwards in 1973 but the building remains. After a short spell as the Kensington Super Store the Ponting’s main building was redeveloped in 1976-78. The only section remaining is the building around the station arcade where La Senza and Accessorize are currently located. (Ironically it was the expense of developing the western side of the arcade which took the original business into liquidation.)
When I first started working in Kensington High Street I had to do some research to even work out where it had been. But although it is now lost many still remember the golden age of shopping on Kensington High Street. Here is a Ponting’s invoice from 1930:

And finally an image of Pontings from an even earlier time, an interior from 1913 when retail therapy as we know it was still in its infancy.

Next week I’ll be doing another vanished shop, but quite a different one from Ponting’s.



October 15th, 2011 at 11:01 am
Whew, I remember the tubular change dispensers but at Marks and Spencer, must have been in the early 70s?
I think Biba was on the Derry & Toms site during the 70s.
Talking of department stores I remember the Marks & Spencer branch in Portobello Road(didn’t they start there on a stall) as well as Boots etc. Most people who complain about the chain stores in Portobello don’t seem to be aware of that and very handy they were too!
January 19th, 2012 at 8:19 am
My aunt worked in the perfume department of Derry and Toms in the years just after the second world war. She was in all senses such a beautiful woman.
May 24th, 2012 at 10:10 pm
I worked in Derry and Toms as a Saturday girl in the mid-seventies and they had a vacuum system instead of tills. You used to have to hand-write a receipt and put it with the money into the container, twist it shut and then pop it into the tube. Eventually it would come back again with the change in it and a stamped receipt.
May 24th, 2012 at 10:11 pm
must have been early seventies actually.
August 30th, 2012 at 3:39 pm
My Mum worked in the big Burgess’s departmental store in Tottenham,London in the 1930′s’she would of been in her early twenties.Although she only worked there a short while.possibly several months or a year or so,she always said how much she loved working there.She said they had a lovely staff restaurant and air conditioning.Very ahead of the times
November 4th, 2012 at 1:38 pm
i worked in the menswear dept on the ground floor of derry & toms 1971 – 73, earned £18 plus penny in the pound commission, mr warner was the buyer/department manager, during the sale time , earned more money at the weekends operating the hand -operated lifts for the various functions up in the room garden, happy days
November 5th, 2012 at 12:17 pm
just some extra info about derry & toms in my days there, on any given evening when there was a function up in the roof garden etc, we used to use those fold open hospital type screens on castors to ” screen off ” the shop during those functions as some guests did try to wander around the shop when closed, we had our meals free those evenings & the company paid for taxi.s to take us home if it was after midnight.
February 3rd, 2013 at 2:45 pm
Brighton and Hove had several very department stores – Hannington’s being the most well known, but there was also Hills of Hove (later taken over by Debenhams and then closed down), Wades, Chiesmanns, and the Co-op which was remarkable due to its sheer size.
February 3rd, 2013 at 2:50 pm
Oh and another one in Brighton – Vokins. The Vokins company still trades but has closed its department store and now just sells furniture and beds
May 15th, 2013 at 2:03 am
Great memories…I worked at Derry&Toms in 1970. A kid from rural Canada ….quite an introduction to the British class system. Most of us were young…students or just travelling. Thoroughly enjoyed the London of 1970!
Thank you…